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Privacy Policy

From what we know at Colorful Decor, a rug is more than just a floor covering; it’s the first step in turning a space devoid of furniture into a pleasant and welcoming home. Whether you are an interior designer working on your next masterpiece, a décor lover searching for that perfect statement piece, or a wholesale partner seeking consistent bulk solutions, your privacy is the pillar of our relationship.

Introduction and Concentration Area

This is Who We Are:

An studio in Bhadohi with a more than four-decade legacy of creating marvels out of hand-knotted and hand-tufted materials.

Whether you are dealing with a huge hotel lobby in another part of India or a little studio in Mumbai, your dependable friend is here.

To whom this policy covers:

  • Retail consumers are those who purchase orders over the website after finding inspiration in colorfuldecor.in.
  • Those registered professionals with access to designer perks and exclusive collections give trade clients and interior designers great possibilities.
  • "Wholesale buyers" are businesses who acquire their rugs in bulk.
  • Readers of our blog and guests of our showroom are defined as anyone who interacts with our content or visits personally.

Our Promise:

  • Personalize every step—from design previews to delivery scheduling.
  • Share insider styling tips, launch alerts, and special trade offers.
  • Keep improving our online showroom to reflect the pulse of India’s design community.

2. Information We Collect

Category Details Purpose
Personal Info Name, billing & shipping address, email, phone, trade license info Order processing, account setup, trade verification
Transactional Data Order history, payment method, invoices Billing, GST compliance, loyalty rewards
Technical & Behavior IP address, device/browser type, cookies, page visits Site performance, security, personalized recommendations
Communications Data Contact form messages, emails, chat transcripts Customer support, feedback, service improvement

3. How We Use Your Information

  • Crafting Seamless Experiences:

    When you explore our handmade rugs Collection, we’ll remember your preferences—colors, styles, dimensions—and show you only the most relevant designs.

  • Nurturing Inspiration:

    Signed up for the “Decor Digest”? Expect handpicked styling videos, behind-the-scenes glimpses of our Bhadohi weavers, and early access invites to our next showroom event.

  • Empowering Designers & Wholesalers:

    Designers enjoy personalized trade dashboards with project-specific quotes. Wholesale clients get streamlined bulk-order portals and dedicated account managers.

  • Ensuring Trust & Compliance:

    We retain data for up to 7 years—as mandated for GST—and protect it under the Information Technology Act, 2000.

4. Sharing & Disclosure

  • We Never Rent or Sell Your Data.

    Shared only with partners who share our logistics & Payment Partners Eg,. BlueDart, Fedex, Razorpay & Security Banks with commitment to quality and confidentiality

  • Legal Obligations:

    Complying with court orders, tax authorities, or to protect your rights if we suspect fraud.

5. Cookies & Tracking Technologies

Just like a weaver’s tapestry, our website stitches together data points to guide you toward rugs you’ll love:

  • Essential Cookies: Keep you logged in and secure.
  • Preference Cookies: Remember language, currency, and sizes you browse.
  • Analytics Cookies: Help us identify our most-loved collections and fix any hiccups.

6. Data Security & Retention

Your data is woven into our security fabric:

  • Encryption: SSL across every page, end-to-end protection on payments.
  • Access Control: Only authorized team members can view personal data.
  • Retention Cycle: Personal & transactional data archived for 7 years, then securely purged.

8. Your Rights & Choices

  • Access & Update: Email privacy@colorfuldecor.in to view or correct your personal data.
  • Unsubscribe: One-click opt-out from any marketing email or through your Account Dashboard.
  • Data Portability & Deletion: Trade clients can request a full data transfer or deletion, subject to statutory requirements.
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